office 365 support and recovery assistant

The initial CRM Online scenario is for CRM Outlook Client configuration issues. If SaRA is unable to resolve the issue, the diagnostic results can be accessed by Support to help solve your issue faster. For other cases, SaRA provides instructions you can use to fix the problem. In many cases, SaRA offers automated solutions that can fix problems for you. SaRA is the acronym for the Office 365 Support and Recovery Assistant which is a powerful diagnostic platform created by the Office team.

The CRM Support team is excited to announce the release of a diagnostic scenario available within the Office 365 Support and Recovery Assistant (SaRA).

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Office 365 support and recovery assistant